Legal Protocols

Data Protection

Last Updated: December 7, 2025

We respect your privacy and are committed to protecting the Data Dossier that builds your sanctuary.
This policy outlines how we safeguard your personal data and digital assets.

The Moonlight Garden Design Co. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (www.moonlight-studio.uk) or use our remote design services, and tell you about your privacy rights and how the law protects you.

1. WHO WE ARE

The Moonlight Garden Design Co. is a digital-first garden design studio based in the United Kingdom. We operate as a specialist remote design division, separate from Stuart Savage Landscaping.

Contact Details:

2. THE DATA WE COLLECT

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped as follows:

  • Identity & Contact Data: First name, last name, email address, and telephone numbers.

  • Property Data (The Data Dossier): Photographs, video walkthroughs, and measured surveys of your garden and property exterior. This data is essential for constructing your 3D digital model.

  • Transaction Data: Details about payments to and from you and details of services purchased.

  • Technical Data: Internet protocol (IP) address, browser type, location, and operating system.

3. HOW AND WHY WE PROCESS YOUR DATA

We will only use your personal data when the law allows us to. Most commonly, we use your data to perform the design services you have purchased.


4. THIRD-PARTY PROCESSORS & DIGITAL TOOLS

Your design process requires transferring property data to specific professional software tools. These platforms are used strictly for design generation purposes and do not receive your direct contact information unless required by law.

  • Floorplanner: Used for constructing your 3D digital model and rendering cinematic visualisation files.

  • Shoot Gardening: Used to generate region-specific planting lists and maintenance schedules.

  • Squarespace: Used for website hosting, secure file storage, and email services.

5. DATA SECURITY AND RETENTION

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We retain your data for as long as necessary to fulfil the services and resolve any post-completion disputes (typically up to two years after project completion).

6. YOUR LEGAL RIGHTS

Under certain circumstances (including GDPR), you have rights regarding your personal data, including the right to:

  • Request access to your personal data.

  • Request correction or erasure of your personal data.

  • Object to the processing of your personal data.

If you wish to exercise any of these rights, please get in touch with us at info@moonlight-studio.uk.

7. COOKIES AND THIRD-PARTY LINKS

Our website uses cookies to enhance user experience (e.g., remembering shopping cart items). Our site may also contain links to third-party websites (e.g., social media or supplier links). We are not responsible for the privacy practices of these external sites.